Privacy Policy

Silverfied Jewellery (“We” or “Our” or “Us” ) is a registered as business having GST No 20GRGPS1706G1Z1.

 

Please read this privacy policy carefully while accessing or using the website of Silverfied Jewellery or any other platform/tool developed by us. You agree to be bound by the terms described herein. Using or accessing of our website/ /platform/tool will be considered as a deemed acceptance of this policy. Presently we do not have any mobile application.

 

This privacy policy (“Privacy Policy”) applies to the use or access of the domain name/website https://shadesofjhumka.com/  or any other tool developed by us time to time. The Privacy Policy constitutes an integral part of the agreements / terms and conditions of use between us and its merchants and users/customers. The website is referred to as the “Platform”.

 

The Platform facilitates more comfortable form of e-commerce for purchasing product listed. You may resell the product but we shall not be taking care of resold product. Our liability remains limited to the customer buying from the platform.

The platform will be made available to such persons who have agreed to become user of the Platform (referred to as “You” or “Your” or “Yourself” or “User”, which term shall also include persons who are accessing the Platform merely as visitors or who undertakes any of the Service) in accordance with the Platform’s terms of use as may be formulated by Us from time to time (“Terms of Use”).

 

Reasonable Security Practices:

We have implemented reasonable security practices-The platform is SSL secured i.e. SSL certificate.

 

What is SSL certificate:-

An SSL certificate is a digital certificate that authenticates a website’s identity and enables an encrypted connection. SSL stands for Secure Sockets Layer, a security protocol that creates an encrypted link between a web server and web browser.

# Always make sure you visit https://shadesofjhumka.com/. https in the URL address indicates SSL secured.

. While we try our best to provide security that is commensurate with the industry standards, however because of the inherent vulnerabilities of the internet, we cannot ensure or warrant complete security of all information that is being transmitted to Us.

 

For the purpose of providing the Services other purposes identified in this Privacy Policy, we are required to collect and host certain data and information of the Users. We are committed to protecting the Personal Information (as defined below) of the Users and take all reasonable precautions for maintaining confidentiality of the User’s Personal Information.

 

Purpose:

Personal Information/Sensitive Personal Data:

 

“Personal Information” means any information that relates to the User, which, either directly or indirectly, is capable of identifying the person concerned.

 

“Sensitive Personal Data 

or Information” means personal information of a User relating to password; financial information such as bank account or credit card or debit card or other payment instrument details; physical, physiological and mental health condition; sexual orientation; medical records and history; biometric information; any detail relating to the above as provided to or received by the Us for processing or storage. However, any data/information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law shall not qualify as Sensitive Personal Data or Information or Personal Information.

 

Types of Personal Information collected by the Company:

While using our Services, we may collect the following categories of Personal Information from the Users:

 

•Name;

 

•User ID;

 

•Email address;

 

•Address (including country and ZIP/postal code);

 

•Gender;

 

•Age;

 

•Phone Number;

 

•Password chosen by the User;

 

•Geographical location;

 

•Financial account information;

 

•Any of the aforesaid information pertaining to the customer/buyer of the User; and

 

•All other personally identifiable information/details as the User may share from time to time (including personally identifiable information/details of the customer/buyer of the User).

 

Hereinafter collectively referred to as “User Information”.

 

In order to avail the Services, the Users may also be required to upload/share certain documents, on the Platform and/or e-mail the same to the Us. Accordingly, the term “User Information” shall also include any such documents uploaded or otherwise provided by the Users. We may also keep records of telephone calls received and made for making inquiries, orders, or other purposes for the purpose of administration of Services.

 

Internet Use:

 

We may also receive and/or hold information about the User’s browsing history including the URL of the site that the User visited prior to visiting the Platform as well as the Internet Protocol (IP) address of each User’s computer (or the proxy server a User used to access the World Wide Web), User’s computer operating system and type of web browser the User is using as well as the name of User’s ISP. The Platform may use temporary cookies to store certain data (that is not Sensitive Personal Data or Information) that is used by Us for the technical administration of the Platform, research and development, and for User administration. In addition,

 

•We do not knowingly collect Personal Information from children; and

 

•We may in future include other optional requests for information from the User including through User surveys in order to help Us customize the Platform to deliver personalized information to the User and for other purposes as mentioned herein. Such information may also be collected in the course of surveys/contests conducted by Us. Any such additional Personal Information will also be processed in accordance with this Privacy Policy.

 

Purposes for which the Company may use the Information:

 

We will retain User Information only to the extent it is necessary to provide one or more Services. By providing your information, You consent to the collection, sharing, disclosure and usage of the information in accordance with this Privacy Policy. The information, which we collect may be utilized for various business and/or regulatory purposes including but not limited for the following purposes:

 

a)Registration of the User on the Platform;

 

b) Processing the User’s orders/requests and provision of various Services;

 

c) Sending timely/periodical updates to the User and its customers;

 

d)Completing transactions with Users effectively and billing for the products/Services provided;

 

e)Technical administration and customization of Platform;

 

f)Ensuring that the Platform content is presented to the Users in an effective manner;

 

g)Delivery of personalized information and target advertisements to the User;

 

h)Improvement of Services, features and functionality of the Platform;

 

i)Research and development and for User administration (including conducting user surveys);

 

j)For purposes of research, analysis, business intelligence, reporting and improvement/development/advancement of the Company’s business, Platform and/or the Services;

 

k)Dealing with requests, enquiries, complaints or disputes and other customer care related activities including those arising out of the Users’ request of the Services and all other general administrative and business purposes;

 

l)Communicate any changes in our Services or this Privacy Policy or the Terms of Use to the Users;

 

m)Verification of identity of Users and to perform checks to prevent frauds;

 

n)Investigating, enforcing, resolving disputes and applying our Terms of Use and Privacy Policy, either ourselves or through third party service providers; and

 

o)To comply with applicable legal requirements and our various policies/terms.

 

p) Special offers

 

Disclosure and Transfer of User’s Personal Information:

 

We may need to disclose/transfer User’s Personal Information to the following third parties:

 

To Government and judicial institutions/authorities, to the extent required:

 

a) Under the laws, rules, and regulations and/or under orders of any relevant judicial or quasi-judicial authority;

 

b)To protect and defend the rights or property of Us;

 

c)To fight fraud and credit risk;

 

d)To enforce the website’s Terms of Use (to which this Privacy Policy is also a part); or

 

e)When we, in its sole discretion, deems it necessary in order to protect its rights or the rights of others.

 

Non-personally identifiable information may be disclosed to third party ad servers, ad agencies, technology vendors and research firms to serve advertisements to the Users. The Company may also share its aggregate findings (not specific information) based on information relating to the User’s internet use to prospective, investors, strategic partners, sponsors and others in order to help growth of Company’s business.

 

Links to Third-Party:

 

The links to third-party advertisements, third party websites or any third-party electronic communication services (referred to as “Third Party Links”) may be provided on the Platform which are operated by third parties and are not controlled by, or affiliated to, or associated with the Company, unless expressly specified on the Platform.

 

If You access any such Third-Party Links, we request You to review the concerned website’s privacy policy. We shall not be responsible for the policies or practices of Third-Party Links.

Information.

 

You hereby acknowledge that the Company is not responsible for any intercepted information sent via the internet, and You hereby release Us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.

 

All the information provided to the Company by a User, including Sensitive Personal Data or Information, is voluntary. User has the right to withdraw his/her/its consent at any time, in accordance with the terms of this Privacy Policy and the Terms of Use.

 

For how long do the Company keep Personal Information:

 

Company will retain your Personal Information for as long as needed to fulfil the purpose for which it was collected and for a reasonable period thereafter in order to comply with audit, contractual, technical and legal requirements and/or to resolve any future disputes. We may retain aggregated or de-identified data indefinitely or to the extent allowed by applicable law.

 

Complaints and Grievance Redressal:

If you have any issue please contact on the phone/email given in contact us section.